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ICBA 2008-09 Best Practices and Top Performance Awards

March 08, 2010
On Friday, February 19, 2010, during the ICBA 2010 Retail Conference in San Antonio, Texas, Pat McGowan from the University of Wisconsin presented ICBA’s Best Practices and Top Performance Awards to seven ICBA Member Stores.

"The annual Independent College Bookstore Association (ICBA) Operating Survey is one of the most important resources provided by ICBA to help facilitate institutional store success." said McGowan. Of the 70 stores that participated in the 2008-2009 Operating Survey, 50 stores were eligible to receive an ICBA Best Practice and Top Performance Award.

Awards are determined with the following criteria:

• Participated in the ICBA Operating Survey for at least the past five consecutive years.
• Achieved top performances or best practices demonstrating successful execution of business strategies from 2004 to 2009.
• Review of the 2008-2009 results (not pre-determined) with an emphasis on more challenging areas of the college store business.
• Performances influenced by internal leadership, strategy development and execution.

Congratulations and many thanks to the following ICBA stores for their outstanding performances and best practices. Each of these stores demonstrates exemplary leadership within the college bookstore industry by establishing and executing successful business strategies during 2004 to 2009.

Excellence in Course Books Management
University Book Store
Iowa State University

From 2004-2005 to 2008-2009:
• Increased course book sales by 17%
• Increased course book inventory turnover by 6% turns to 5.1 turns
• Increased margin 6% to 29.9%

Excellence in Course Books Management

NC State University Bookstores
North Carolina State University

• Increased course book sales by 26%
• Maintained inventory turnover of 5.1
• Increased margin 9% to 24.1%

Excellence in Student Supplies Management

BYU – Idaho Bookstore
Brigham Young University - Idaho

• Increased student supply sales by 68%
• Maintained student supply gross margin
• Increased student supply inventory turnover 12% to 3.4 turns

Excellence in General Books Management

The Bookstore at the University of Montana
University of Montana

• Increased general book sales by 65%
• Increased margin to 33%
• Increased inventory turnover 54% to 2.0 turns

Outstanding Insignia Product Performance
Wildcat Shop
Central Washington University

• Increased insignia product sales 115%
• Maintained gross margin in excess of 39%
• Increase turnover 19% to 3.1 turns

Excellence in Technology Product Management
University of Minnesota Bookstores
University of Minnesota

• Increased technology product sales by 780% to almost $6,000,000.
• Maintained gross margin of 10%

The MVP Award for Overall Outstanding Performance

Colorado State University Bookstore
Colorado State University

• Increased total sales by 27%
• Increased course book sales by 31%
• Increased technology product sales 276%
• Increased all non-book sales categories
• Reduced operating expenses as a % of sales
• Increased net income by 164%

To participate in the ICBA Operating Survey, your store must be an ICBA Member. To learn more about the Independent College Bookstore Association and the ICBA Operating Survey, please contact ICBA Member Services Manager Sadja Pals at or 800.618.0530.

ICBA Thanks You!
Independent College Bookstore Association · 134 N LaSalle St · Suite 225 · Chicago, IL 60602 · Toll-Free: 800.888.9222 · Fax: 312.767.5505 ·

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