Operating SurveyICBA Operating Survey
The ICBA Operating Survey is a defining example of the institutional store culture to share success towards mutual improvements. The ICBA Operating Survey provides confidential details specific about each participating store and is used for benchmarking, strategic planning and networking. This resource provides member stores with a road-map for continued success, solid measures of performance, opportunities to learn from one another.
Considered to be one of the most valued membership benefits, the ICBA Operating Survey is available to all Independent College Bookstore Association member stores that choose to participate. Each year at the annual conference in February, stores achieving outstanding financial performance are recognized for their accomplishments.
Remember the DEADLINE to submit your 2011-2012 Operating Survey is October 31, 2012
- Awards for the 2010-2011 Operating Survey were given in February at the annual ICBA 2012 Retail Conference. Several outstanding ICBA stores were recognized for demonstrating excellence through internal leadership, strategy development and execution.
The deadline for submission of your store’s completed Operating Survey is October 31st. Due to the complexity of and time involved in troubleshooting, editing, analyzing and reporting results, surveys received after October 31, may not be included in the survey report. Exceptions will be made for stores with fiscal years ending after June 30th. In the Fall, directors receive an email with instructions, supporting files and a link to submit the survey online. To prepare you, here is an old SAMPLE of Instructions
, Certificate of Confidentiality and the Survey Questionnaire.
The documents required for your store to participate in annual Operating Survey can be found when you log in to your ICBA member profile to find the necessary instructions and files:
- ICBA Survey Instructions (please read carefully for improvements to the survey this year)
- Annual Survey Questionnaire
- ICBA Certification of Confidentiality
If you're not able to meet the October 31 deadline, or if you have any questions, please feel free to contact:
Executive Director Campus Services
Boise State University
Thank you for your continued support!