Operating Survey
ICBA Operating Survey
The ICBA Operating Survey is a defining example of the institutional store culture to share success towards mutual improvements. The ICBA Operating Survey provides confidential details specific to each store and is used for benchmarking, strategic planning and networking. This resource provides stores with a roadmap for continued success, solid measures of performance, opportunities to connect with other stores and to learn from one another.
Considered to be one of the most valued membership benefits, the ICBA Operating Survey is available to all Independent College Bookstore Association member stores that choose to participate. Each year at the annual conference in February, stores achieving outstanding financial performance are recognized for their accomplishments.
- Awards for the 2009-2010 Best Practices and Top Performers were given at the ICBA 2011 Retail Conference, Business Encounter & PRIMEtime in Las Vegas, Nevada. Seven of ICBA's outstanding stores were recognized for demonstrating excellence through internal leadership, strategy development and execution.
Remember the DEADLINE to submit your 2010-2011 Operating Survey is Oct. 31, 2011
The deadline for submission of your store’s 2010-2011 completed Operating Survey is October 31st. Due to the complexity of and time involved in troubleshooting, editing, analyzing and reporting results, surveys received after October 31st may not be included in the survey report. Exceptions will be made for stores with fiscal years ending after June 30th. In the Fall, directors receive an email with instructions, supporting files and a link to submit the survey online. To prepare you, here is an
old SAMPLE of Instructions, Certificate of Confidentiality and the Survey Questionnaire.
The documents required for your store to participate in 2010-2011 Operating Survey can be found when you log in to your ICBA member profile to find the necessary instructions and files:
- ICBA Survey Instructions (please read carefully for improvements to the survey this year)
- 2010-11 Survey Questionnaire
- ICBA Certification of Confidentiality
If you're not able to meet the October 31st deadline, or if you have any questions, please feel free to contact:
Kim Thomas
Executive Director Campus Services
Boise State University
Phone 208-426-3048
kthomas@boisestate.edu
Thank you for your continued support!
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