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ICBA 2016 Retail Conference


The strongest solution-oriented professional education in the industry.

Known for addressing the most pressing issues in our industry and initiating solutions, ICBA mixes industry-leading professional development, face-to-face vendor meetings and peer-to-peer networking. Everyone returns to their store rejuvenated and empowered to take the lead. 


Featuring Keynotes from:

Robbie Kellman Baxter
Author, The Membership Economy
Sarah Quinlan
Mastercard Advisors
Click here for the Day-by-Day Schedule
Robbie is an author and strategy consultant who has worked with clients from across 20 industries, including Netflix, SurveyMonkey and Yahoo to help build their customer base and market share. 

Robbie will address the following within the context of the campus store:

  • Building Relationships with Your Customers
  • How to Develop a Pricing Model that Encourages Repeat Business
  • Developing a Loyalty Program
Sarah and her team analyze and predict spending patterns, based on the billions of anonymous purchases MasterCard processes every year, to create solutions that help clients make better business decisions. Sarah will share insight into consumer spending behavior based not just on data from Mastercard transactions, but on the entire retail economy – cash, credit, and check. See what consumers are buying and find out what they value the most.

Online Registration is Now Closed.

Call 1-800-888-9222 with questions.